Moore-Few celebrates five-star rating

Friday, November 20, 2015
Submitted photo Back row starting left: Brenda Phillips, Katie Browsberger, Kara Terry, Thadius Mason, Arlene Koontz, Lori Stewart, Allene Trotter, Carmen Pike, Cindy Miller, Steve Branstetter, Cindy Hutchison, Karen Foster, Tiffany Coulter, Karen McNair, Rebecca Venckus. Middle row: Ashley Cox, Jackie Nall, Chelsea Deines, Coral Cox, Whitney Lewis, Laura Johnson, Cyndi Stutzman. Front row: Sara Culbertson, Brittany Houchin, Christina Beard, Ashley Thornton, Lorina Byergo.

Nevada Daily Mail

For the first time in its history, the Moore-Few Care Center was found deficiency free for two consecutive years in a survey completed by the Department of Health and Senior Services.

The Care Center, located in Nevada, is a 108-bed facility, which holds about 75 to 85 patients at a time. The Center looks after long care patients and short care rehabilitation patients. The Care Center functions as part of Nevada Regional Medical Center.

"It's kind of a special deal when you get the deficiency free, and we got it back to back years. I've been doing this for 25 years, and this is the first time I've had deficiency free back to back." Steve Branstetter, the administrator of the Moore-Few Care Center said. "The [survey looks] at nursing, house keeping, quality care, food -- you name it, this whole book is what they look at," he said laughing and pointing to a book twice the size of a phone book.

The Health and Senior Services Department rate the facilities from one star to five stars, Branstetter said. With two straight years of being deficiency free, the Moore-Few Care Center has been declared a five star facility. This helps their ranking on Nursinghomecompare.com. Branstetter said this would help the facility because it will be more attractive to potential residents.

"It ranks all the hospitals, and it'll be a five star," He said. "Five stars says your doing things really good."

Branstetter said the state average is seven tags against a nursing facility. A tag is a mark against the facility. If something is against the standards the state mandates, a tag is given against a facility.

"The tags can range anywhere from nursing tags to environmental tags to things like making sure all of our patients have their rights protected and feel safe," Chelsea Deines, the social worker at the care center said. "The fact that we are deficiency free for two years in a row is an amazing accomplishment. Very few facilities have ever done that... I think our facility works really hard to make sure we have the best care we can for our patients. Our staff works really hard to provide the best care and make our patients feel at home."

Four surveyors were at the care center from Nov. 2 through the fifth. Branstetter said they talked to residents, and got to know the building by going around to each room and checking up on each patient. They made sure all fire codes and safety checks met their standards.

"It can be an intense three or four days," Deines said. "They look at everything. Last year one of our issues was our serving spoon was one eighth of a teaspoon too small. It's very detailed. They're watching everything."

The Barone Alzheimer Care Center was also found to be deficiency free this year. Branstetter said this was the first time he can remember the two facilities were both deficiency free the same year.

"We try and do it right every day," Branstetter said of the up keep of the facility. "We do a lot of quality improvement process assessments where we have teams look at falls, look at restraints, wound care, UTI -- that sort of stuff.

"I want to shout out to our staff that do all the daily stuff. Everybody does a great job here. The board of directors has been great to let us do what we need to do."

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